The threats to an organization continue to accelerate as hackers exploit new methods and weaknesses to attack the infrastructure of information systems. As network technology evolves, newly discovered weaknesses are open to exploitation, putting network, applications and corporate data at risk.
Security attacks can disrupt business. With new threats evolving, business owners may not have the time to evaluate the latest technologies or the budget to deploy and monitor the security of their networks — 24/7.
Network Support Services is well-positioned to address this security need. Our Network Support Services is an easily deployed, affordable service that gives protection against multiple security threats. With Network Support Services, your business is able to gain access to security experts and the latest technologies enhancing business security posture and improving operational efficiency.
Network Support Services lowers total cost of ownership (TCO) for IT infrastructure security and related support services by providing reliable, secure, and effective security management services to maximize IT resources availability, resulting in improved productivity and overall business profitability. we offer our customers the choice of (i) a subscription-based model; and (ii) a capital-based model.
Subscription-based model by which we charge customers with recurring subscription fee. For customers who engage our various kinds of network support services, depending on the terms of the purchase orders and/or our agreements between individual customers and us, we generally charge our customers with an all-inclusive and fixed monthly or annual subscription fee on a fixed contractual term ranging from one year up to 10 years for our network support services. To facilitate the provision of our network support services, we provide equipment and hardware such as firewall, load balancer and/or routers to our customers. This all-inclusive subscription fee has taken into account, among others, the rental of the hardware and our fees for rendering the network support services.
Under this model, the hardware so provided to our customers is owned by our Group and used by our customers as lessee thereof unless it is expressly agreed between us and the customers that they would own the equipment and hardware after they have paid the residual subscription fees upon expiration of their contracts with us. Moreover, we are responsible for the ongoing updates and maintenance of the hardware for our customers during the contract period. Through this subscription-based model, our customers can have the flexibility to manage and secure their networks without the need to make heavy capital investments in hardware whereby they would have the benefits of less upfront cash outflow; flexible payment term; and better cash flow management.
Capital-based model by which we charge customers with one-off hardware purchase price and recurring subscription fee. As some customers may prefer having their own hardware. In such case, these customers would (i) purchase the equipment and hardware from us and pay a one-off purchase price to us; and/or (ii) engage our ongoing network support services with their own hardware and pay monthly or annual subscription fees.